Trouble Shooting
CONTROL | TROUBLE SHOOTING GUIDE | |
Front Panel | Problem | Resolution |
MEMORY DIAGNOSTIC CONNECTOR PLUG
Turn power on or off |
The shredder will not operate | Be sure the 120V power cord is plugged in, the MAIN switch to the left of this label is on, and EMERGENCY SWITCH on right outside of cabinet is turned on. |
The operations pad and the center “Oval indicator eye” lights are all off | Check the MAIN SWITCH to the left of this label. Check POWER PLUG and EMERGENCY SWITCH on right outside of cabinet. | |
The shredder did not reverse when too much paper was fed. | Touch the REVERSE button and clear the jammed paper. Shredder returns to AUTO and normal shredding process starts again. | |
MEMORY DIAGNOSTIC CONNECTOR PLUG
Accessible by authorized individual to analyze model choice and shredder usage to enhance efficiency. |
The waste FULL light is on and the shredder does not work | Empty the waste container and the FULL light will turn off and the shredder is ready to operate again. |
Paper jam not cleared by auto reverse operation. | Insert a small batch of paper. If the shredder remains jammed touch REVERSE to allow the removal of the overfed paper load. Touch START to shred again. | |
The OPEN door light is on and the shredder does not work. | Be sure there are no obstacles to the cabinet door closing. Shut the door and touch AUTO to begin shredding again. | |
DOOR LICKER SWITCH Shredding will stop when door is open. |
The shredder does not seem to accept as much paper to shred as it did before. | Apply a modest amount of lubricating fluid in the throat. Then touch the reverse button for 5~6 seconds. Shredder will run in reverse for one minute cleaning the cutting head. |
The STOP light flickers. | Over use Allow the motor to cool down for 15 to 20 minutes. | |
The MANUAL light flickers. | Modest amount of lubrication fluid should be spread across the throat opening. | |
The MANUAL and REVERSE lights flickering. | Indicates that the Manual Cutter Cleaning System is activated. |